Managed Services and Systems Engineering
We offer a full suite of hardware and software solutions, including:
- Sourcing & Hosting — Reliable infrastructure for your IT environment.
- Maintenance & Support — Proactive management to prevent downtime.
- Scalable Managed Services — Choose from three levels of support for IBM i production systems and three levels of DR/Business Continuity readiness.
Our managed service plans range from light-touch monitoring to fully managed, real-time support, ensuring your systems are secure and optimized. For more flexibility, we also provide an à la carte menu of systems engineering services.
Partner with MAI for expert IT solutions designed to support and scale with your business.
Production
With three levels of production monitoring available, we can offer you quarterly, monthly, weekly or real time scheduling, monitoring, updates and alerts to suit your business.
IBM i Admin
IBM i Admin has 3 different Admin Levels to support your business.
- A1 — On Demand assistance, Issue Resolution and Communication and Network troubleshooting.
- A2 — On Demand assistance, Issue Resolution and Communication and Network troubleshooting, multiple system checks, PTFaaS, BRMS and printer management.
- A3 — Full Administration.
Request a meeting with us today, to go over all the IBM i Admin options in detail.
Disaster Recovery
Whether it is a natural disaster, cyber attack or system failure, our disaster recovery specialists will plan and execute disaster recovery protocols to restore your technology infrastructure and minimize downtime and keep your business operational. We offer three levels of disaster recovery support and tools to protect your business.
Virtual Tape Library as a Service (VTLaaS)
“Keep the familiarity. Gain the agility.”
VTL as a Service is a modern backup (replacing tape) using Cloud, On-Prem, or Hybrid. VTLaaS is built for today’s data protection needs.
Security As A Service (SECaaS)
Security is more important today than ever and to meet today’s security challenges Mason Associates is offering a managed service to secure, monitor, report and audit our customers' IBM i (AS/400, iSeries) environment and take the burden off of untrained staff and provide tools and expert resources to protect company assets and data.
Don't wait for a security breach—take proactive steps today! Book your free assessment now.