Extensive software consulting and systems engineering services
MAI provides a wide array of services to meet our clients’ needs, including development and integration, infrastructure and management, engineering and technology, and consulting and management services. We are adept at a number of languages.
Managed Services
We have considerable experience in several technical service areas, such as system administration, configuration, and security, on a variety of platforms. Many of our clients rely on us to provide all aspects of systems maintenance and support. We offer a suite of IBM i managed services plans for cost-effective and proactive solutions.
Engineering and Technical Services
We offer a full set of custom and customizable technical and engineering services based upon extensive experience in a broad array of situations and requirements. Our systematic and tools-based approach yields optimal results. As an IBM Business Partner, we assist with hardware and software renewals, system upgrades, and expansion to keep your technology up to date.
Development and Integration
Our development experience on the IBM i (formerly AS/400, iSeries, i5 now IBM Power Systems) platform goes back to its original introduction and to many of the platforms that preceded it. In addition, our staff maintains expertise in other strategic technologies, such as .NET, Oracle, Java, SQL Server, Visual Basic and C#.
Consulting and Management
Our team consists mainly of Principal Consultants with in-depth expertise in all facets of IT administration and execution, including planning, design, integration, development, training, and implementation.
Mason Cloud
Mason Cloud is designed for IBM i (AS400) customers who value stability, performance, and the longevity of their existing ERP and business applications. Our cloud solutions help businesses maximize their historical capital investments while ensuring scalability and efficiency.
In 2017, we partnered with Mason Associates, Inc. to help modernize, stabilize, and maintain our enterprise technology infrastructure and applications. From day one, they have been an indispensable partner, consistently resolving critical challenges and ensuring the stability of our workflows. What sets them apart is their dedication to understanding our unique business practices, allowing them to deliver tailored solutions that truly support our needs.
Mason Associates has been instrumental in preserving the integrity and performance of our technology. We are deeply grateful for their expertise and unwavering support. Above all, we know we can always count on Mason Associates to go above and beyond, delivering exceptional results in every situation.
Service Level Agreements (SLAs)
SLAs provide our customers with contractually binding guarantees in regards to the scope and timeline of the support you will receive. This will be discussed in detail during your introductory call.